Welcome to Hotel Hrishikesh High! We strive to provide you with a seamless booking experience. Please review our Payment and Refund Policy carefully before making a reservation.
1. Payment Policy
1.1 Accepted Payment Methods
We accept the following payment methods for room bookings and other services:
- Credit Cards (Visa, MasterCard, American Express, etc.)
- Debit Cards
- Net Banking
- UPI (Google Pay, PhonePe, Paytm, etc.)
- Cash (for walk-in bookings only)
1.2 Booking Confirmation
- All reservations require a valid payment method to be confirmed.
- Full or partial payment may be required at the time of booking, depending on the selected rate plan.
- A confirmation email will be sent upon successful payment.
1.3 Taxes and Charges
- All bookings are subject to applicable government taxes and service charges.
- Any additional charges for extra services (e.g., spa, dining, room service) will be billed separately and must be settled before checkout.
2. Cancellation and Refund Policy
2.1 Cancellation by Guests
- Flexible Rate Bookings: Free cancellation up to [X] days before check-in. After this period, a cancellation fee of [X]% will apply.
- Non-Refundable Bookings: No refunds will be issued for cancellations.
- Same-Day Cancellations & No-Shows: 100% of the booking amount will be charged.
2.2 Cancellation by Hotel
- In case of unforeseen circumstances (e.g., natural disasters, government regulations, overbooking), we reserve the right to cancel bookings. A full refund will be provided in such cases.
2. Refund Processing
- Eligible refunds will be processed within [X] business days.
- Refunds will be credited to the original payment method used during booking.
- Processing time may vary based on the payment provider.
3. Modifications and Early Departures
- Date modifications are subject to availability and may incur additional charges.
- Early check-outs may not be eligible for refunds, depending on the booking terms.
4. Contact Information
For any payment or refund-related inquiries, please contact us at:
By booking with Hotel Hrishikesh High, you agree to this Payment and Refund Policy. We reserve the right to update or modify this policy at any time.
